LOGO (1).png

You've Got Questions...We've Got Answers!

 

​How do I reserve a party date?
You can book your party over the phone by calling us at 203-491-4422.

A non refundable $100.00 deposit is necessary to secure your reservation. The deposit is non-refundable and must be received at time of booking.  For your convenience, we accept Visa, MasterCard, American Express and Discover.  

What days of the week are available for parties?
Parties can be scheduled on Sunday being our most popular. 

Is it possible to take a peek of the venue before booking a party?
Absolutely!  Give us a call if you want to run over and check out or you may also visit our picture gallery on this website to see pictures of our venue, or check us out on Facebook!

 

How far in advance should I book my party?
We suggest booking parties at least 4 - 6 weeks in advance. However, if you need a last minute date, please call or email to check availability. 

 

What forms of payment do you accept?
We accept debit cards, checks and major credit cards. We prefer checks so that we can avoid that credit card fee. 

When do you need the final count of guests?
A final headcount is required three (3) business days prior to the party. An email will be sent 2 days  prior to your party date requesting a final head count. You must reply with head count via email. 

 

For what ages are your parties best suited?
Parties at Pink Soda are designed for girls ages 4 and up. 

What if I have twins, triplets, or best friends that want to have a party together?
Our packages are priced for a total of 8 girls, which typically means 8 party guests including the birthday girl. If you have twins, triplets or friends that want to share a birthday party, subtract the number of birthday girls from 8to figure out how many guests are included in the package price Extra girls are always welcome, the price per extra girl depends upon the package chosen. 

 

How long does a party last?
1 hour 30 min. We are proud to celebrate ONLY ONE birthday at a time, and our parties are generally spaced only 60 minutes apart on the weekends. If time permits, presents extra can be opened for an additional fee at the end of your party. 

What happens if I need to cancel or reschedule my party?
All deposits are non-refundable. If you need to postpone your party, you may postpone once without penalty, provided you've offered no less than 3 weeks' notice. If a party date needs to be changed for reasons other than illness, inclement weather, or family emergency, the client is responsible for paying an additional deposit fee of $100 to Pink Soda, due to loss of income, in the event the opening left by the original date is not booked.  All parties must be rebooked within 2 calendar months of the original booking date.

Is there a minimum or maximum number of guests I can invite?
The package price is for 8 girls including the birthday girl for a total of 8 guests. 

What happens if guests arrive late?
Our parties are packed with fun and follow a schedule. Guests who arrive late may join the party at whatever point the party has progressed.  For example, if the guests have already completed nails and hair and have started dancing, the late guest will skip nails and hair and join in the dancing.

 

What should party guests wear?
Guests should dress comfortably, as they please, as they will be dressing up upon arrival. 

Can other guests or siblings stay for the party?
Parents and other adults are always welcome to stay;  with additional standing room available.  Siblings must be supervised at all times in the studio or salon with adult that has brought them, unless they are one of the guests. Siblings {of any age}, who are not guests of the birthday girl, will not be permitted to participate with the party as can be imagined so it can be challenging/awkward for our party captains to follow this policy so we require the adult to be in charge of insuring this rule is followed.  

 

How is nail polish applied and hair styled?
Over the years, we have tended to little girls from a multitude of ethnicities, as well as varying haircuts and hair textures. Our mini manicures are solely for entertainment purposes. When styling hair, the Pink Soda Staff use anti-bacterial hand gel in-between guests. Due to sanitary purposes, combs and brushes are disaffected with Barber-side . 

What do I need to supply?
Any bites such as pizza, finger food, The Cake and the drinks! Parents are responsible for the cake, cupcakes, brownies or the "sweet" of your choice. Pink Soda provides tables and chairs however does not provide paper and plastic products such as plates, forks, napkins and cups. Please make sure to bring any knife and Spatula for cake and matches to light. If you would like to have a pizza ordered and delivered to location that is totally fine. Bringing snacks would be totally cool as well. Please make sure you do not bring any food product with peanut or tree nuts in the ingredients. 

Do you offer party favors for guests?
No we do not however you are welcome to bring any you may want to give to your little guests. 

Do parents have to stay for parties? Do you have seating for parents?
Parents and other adults are always welcome to stay, however, full discloser our space is not very large. We have room to comfortably seat our guests, as well as ample standing room. We only celebrate one party at a time, so it will be just your group. If there are not enough seats, parents usually make the best of it and stand around and chat while the girls are playing. One other point to consider is that we will have at least 2 party captains on the floor with the girls. 

 

For the health and safety of all guests, adult supervision is much appreciated, especially during our hair and mini manicure time. Siblings and younger guests must be supervised by adults at all times. 

 

Do you offer drop-in services for hair and/or nails?
Yes! We offer day camps throughout the summer months. Ask us for more info!

What types of songs do you offer for karaoke?
First and foremost, our karaoke machine is a "singing machine", and there are no words to actually read. The girls simply sing into the microphone and can then be heard through the speaker along with the band/artist who is singing. Karaoke is not mandatory, and we never pressure the girls to sing. If guests opt not to sing, we will gladly play music in the background.

We have a broad mix of songs from many popular bands/artists. If it's hit the charts in the past few years, there's a good chance your girl will know it! We are a family business, and therefore are sensitive to the nature and content of the music; we do our best to ensure only clean, wholesome songs are played. Understanding that everyone has different tastes in music, we will gladly help tailor songs to the birthday girl's liking. 

How early may I arrive before my party time?
The Pink Soda Party Captains are at-the-ready to assist with any and all set-up needs and are experts at arranging birthday treats to ensure a stunning display for your guests. We kindly request you arrive no earlier than 15 minutes prior to your party time. {e.g. party starts at 12:30; you can arrive at 12:15}. We know your little ladies are eager to get their party started, however, we do need time to allow for cleaning, etc, between parties to guarantee the best party experience for you! We reserve the right to charge a $45 Service Charge for any parties arriving 20 minutes or more early. You are welcome to drop off your balloons and/or other birthday treats for safe keeping the day before the big day. Please schedule this directly with our party coordinator. 

 

What type of nail polish do you use, and do you paint toes too?
We love glitter and color, and littles leaving our parties are proof positive of that! We use nail polish brands such as OPI, Essie, Sinful Colors, Sally Hansen, etc. We are not a nail salon, and therefore do not remove nail polish prior to painting nails during parties - we will simply paint over any leftover chippy polish {naked nails are best!}. Due to health concerns we do not paint toes - fingers only!

 

Do you have a refrigerator/freezer for  birthday treats and/or ice cream?
Yes! We will gladly refrigerate any treats until it's time to sing Happy Birthday. If you want to drop off prior to your scheduled party time,  please contact us to make arrangements. 

 

Is outside food allowed?
Cake and drinks are allowed only at this time. 

When is payment due:

Final balance on your party and any add on such as additional guests, add on services, and service fee - (20% of base party and add on services) is processed the day before the party. All parties are subject to CT or MA sales tax of added to total charge. 

CONTACT 

ADDRESS

Danbury 5D Sugar Hollow Rd Stamford 500 Bedford St          

West Hartford 990 Farmington Ave

Wellesley 180 Linden St

  • Instagram
  • TikTok
  • Facebook
  • Snapchat

 HOURS (hours may vary at locations) by appointment only

Mon - Fri :

9am - 830pm

Sat - Sun :

8am - 645pm